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FCMB Telephone Banking offers easy self-service options you can carry out over the telephone without having to speak to a Contact Centre consultant.Our multilingual telephone banking service is available in 5 major languages namely Pidgin, Yoruba, Hausa, Igbo, and English. What services can I perform on Telephone Banking?

  • Check account balances on Naira savings and current accounts.
  • Debit Card/Cheque Book requests.
  • Blocking of Debit Cards.
  • Get your last five transaction history.
  • Transfer funds to other FCMB Accounts.
  • Bill payments.
  • Speak to a Contact Centre consultant.

Simply dial our 24/7 Contact Centre number 012798800 and follow the voice prompt.
Yes, you can get account balances for your naira savings and current accounts but you would require a PIN to access this option.
Simply dial our Contact Centre number 012798800 and speak to a Contact Centre Consultant to request for your telephone banking PIN.
Yes. This can be changed on the telephone banking menu for PIN. Listen to voice prompt and press ‘5’.
Yes, but only to other FCMB naira accounts. This can be done only using your PIN and a hardware token.
Both DSTV and GoTV subscription payment can be made through the Telephone banking. This can be done only using your PIN and hardware token. Other bill payment services are coming soon.
Please visit any of our branches to get a Token instantly at a cost of ₦1,500.
Yes. You can get history of the last 5 transactions done on your account.
Press 0 to speak with our Contract Centre consultant for assistance.